Information about us

www.forafrica.org.uk is a site operated by Bread and Water for Africa UK. We are a private company limited by guarantee registered in England and Wales under company number 05043252. We are a registered charity and our registration number is 1103138.

At Bread and Water for Africa UK (‘BWA’, ‘we’ or ‘us’), we are committed to protecting your privacy. If you have any queries about this Policy or how we use your personal information, please contact us using the details at the end of this Privacy Policy.

How do we collect your information?

We will obtain personal information from you when you enquire about our activities, fill in a form on our website, register as a member, or make a donation to us. This includes when you communicate with us by letter, telephone, electronic mail (including e-mail and short message services) or in person.

We may also receive information about you from third parties, for example organisations that have your consent to share your information with us.

What information do we collect?

We collect personal data as defined by the Data Protection Act 1998 (‘DPA’). This may include your name, e-mail address, postal address, telephone number, and payment details if you make a donation. We may record telephone calls and emails for quality assurance purposes.

We may also ask you from time to time to provide feedback on our programme and other events through surveys.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided us changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details using the contact details at the end of this policy.

How do we use this information?

Data processing will only take place where authorised by the DPA.

We may use your personal information for the following purposes:

• to achieve the charitable objectives of BWA;
• to keep you informed and to provide you with our newsletter;
• to contact you about fundraising, to send you fundraising appeals and other information on how you can support us and to process payment details if you make a donation;
• to comply with our statutory and regulatory duties;
• to administer our website and for internal operations, including troubleshooting, anonymised data and statistical analysis, testing, research and survey purposes;
• to plan future activities;
• to provide you with the services, products or information you have requested; and
• to obtain your views in relation to BWA’s activities.

We may also wish to provide you with information about any future events and our partnerships with third party organisations, products and services we think may be of interest to you. We will only use your personal information for marketing purposes if we are allowed to do this by law or if we have your consent. If you would rather not receive marketing material from us, please let us know at any time using the contact details at the end of this Policy. If you agree to us providing you with marketing information, you can always opt out at a later date.

Do we share your information with anyone else?

We may need to provide your information to our contractors and suppliers who provide services on our behalf, to the extent necessary to enable you to receive those services.

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). Where this is necessary, we will ensure that we comply with applicable data protection legislation.

If you make a payment to us we will need to share your information with our payment processor Stripe (for one-off card payments) and GoCardless (for direct debit payments). By making donations via Stripe and GoCardless you agree to accept their terms and conditions for the use of their services, including their privacy policy. We suggest that you read the Stripe and GoCardless privacy policies as we are not responsible for data you share with them.

Stripe Privacy Policy

GoCardless Privacy Policy

We may also need to disclose your information if required to do so by law or as expressly permitted under the DPA.

How do we protect personal information?

We use a secure service when you make a donation through our website, via a virtual gateway operated by Stripe or GoCardless. Our online payment system is Payment Card Industry Data Security Standard compliant.

We take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used. However, you should be aware that the use of the Internet is not entirely secure and although we will do our best to protect your personal data we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features such as encryption to try to prevent unauthorised access.

Your Rights

You have the right to ask for a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please let us know using the contact details at the end of this policy.

You may ask us, or we may ask you, to rectify information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate. If you inform us that your personal data is inaccurate, we will inform relevant third parties with whom we have shared your data so they may update their own records.

You have a right to obtain your personal data from us and reuse it for your own purposes, perhaps for another service, without hindering the usability of the data.

You have a right to seek the erasure of your date (often referred to as the ‘right to be forgotten’). You may wish to exercise this right for any reason, for example where it is no longer necessary for us to continue holding or processing your personal data you may withdraw your consent. You should note that we are entitled to and reserve the right to retain your data for statistical purposes.

You have a right to prevent us from processing your data for the purposes of marketing. If you would like us to stop using your personal data for this purpose, or if you would like to exercise any of your rights above, please let us know using the contact details at the end of this policy. We will act in accordance with your instructions as soon as reasonably possible and there will be no charge.

Your preferences

You can change your preferred method of contact, including for marketing and/or fundraising purposes, or request your information to be deleted, by contacting us using the contact details at the end of this policy.


‘Cookies’

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Links to other websites

Our website contains links to other websites. This Privacy Policy only applies to this website so when you access links to other websites you should read their own privacy policies.

Disclaimer


The site sets out our views on various topics and gives general guidance as to possibilities you may wish to consider. The views expressed on the site are not intended to constitute advice in relation to any specific case and readers should not rely on them as such.

We accept no responsibility for the accuracy of our information or the use to which it is put.

The site contains links to other websites. We have included these links, because we believe the information contained in them may be of interest to visitors to the Site. BWA does not endorse these websites and does not necessarily accept or agree with their content. Moreover, we do not monitor these websites and have no control over their content.

Users should take this into account and we accept no responsibility for their content. BWA is not responsible for the privacy policies and practices of any website which is linked to the Site.

The information on the Site is available to anyone, subject to copyright and the necessary credits to BWA and the individual authors. We make every attempt to ensure its accuracy and the content of the Site is based on our best judgement. However, it will not be appropriate for every person and/or organisation in all circumstances.


Monitoring of telephone calls and e-mails


Your telephone calls and e-mails to us and our agents may be recorded and monitored for quality control purposes.

How to contact us

If for any reason you wish to advise us that you do not want us to share your data, no longer require our services or do not want us to contact you, please contact us: 

- By mail:
Bread and Water for Africa UK
PO Box 316
Sheffield S95 1BS

- By email:
[email protected]

- By telephone:
02032890707

Changes to this policy

We keep our Privacy Policy under regular review. If we change our Privacy Policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times.

This Privacy Policy was last updated in December 2017.